

Support team assistance by phone, email, or chat, available 24/7.With either version of the add-on, team admins have access to: Two versions of this add-on-Premium Support: Essentials and Premium Support: Enhanced-are available for Dropbox team accounts. The Premium Support Add-on enables all active members of a team to receive increased support entitlements.

To purchase this add-on, contact your Dropbox sales executive or fill out the Dropbox sales team contact form. Have another question about Microsoft Office for Dropbox?Ĭheck out the FAQs page for more information.Dropbox Premium Support is available to Dropbox team accounts that have purchased the Premium Support Add-on. However, your files won’t sync until the next time Dropbox is running and you’re online. Dropbox as a Place is available even if Dropbox isn't running or you're offline. Adding Dropbox as a Place integrates natively with Office. Does this feature work even if Dropbox isn't running or I'm offline?

Dropbox isn’t automatically added as a Place. Under Additional Settings, click Microsoft Office add-in.Īfter you enable the Microsoft Office Add-In, team members can add Dropbox as a Place in Office.

To allow your team members to add Dropbox as a place, enable it in the Admin Console: Note: Ask your admin to enable this feature if you see the message This option has been disabled by your team admin. To remove Dropbox as a Place, uncheck the box. To add Dropbox as a Place, open your Dropbox desktop app preferences and check the box next to Show Dropbox as a save location in Microsoft Office.
